Can't see server in Public list and on Lan to other computer

JimStotelmayer

Hello,
I have just installed LongVinter on a dedicated Windows server, I installed it in a vanilla way and it launches well as indicated in the documentation.
The ports are open in TCP and UDP for 7777, 25015 and 25016 on the firewall and router.
The server is visible in the list of steam servers on the PC that launches the server but not on a neighboring PC on the same network and it is not displayed on the list of public servers either.

Can you please tell me more ?

Small question, steam is required in the installation but does it require an account with the game to be connected ?

Thank you very much in advance

Game.ini :

[/game/blueprints/server/gi_advancedsessions.gi_advancedsessions_c]
ServerName=[FR-BE] LFG - Explore le monde !
MaxPlayers=32
ServerMOTD=Bienvenue sur Les Frelons Gaming !
Password=
CommunityWebsite=www.longvinter.com

[/game/blueprints/server/gm_longvinter.gm_longvinter_c]
AdminSteamID=76561198354156653
PVP=true
TentDecay=true
MaxTents=2

And some logs :
https://www.toptal.com/developers/hastebin/ikuvesomim.md

JimStotelmayer

Hello,
Correction, I managed to connect to the server via the server id that can be retrieved from the list of LAN servers and my friends could join also in LAN and remotely.

The server is now active and online but it is not displayed in the list of servers.

Do you have an idea?

Thanks again for your help

Sleepsong

JimStotelmayer

Try running the server shortcut as an administrator.

You also may not be able to see your server in the server list on your own machine/network so have a friend or external party check for you.

JimStotelmayer

Hi,
I already do that, nothing change.

My Friends don’t see server in list like me.

I don’t know why we can’t see it, i do other installation on other pc and do same problem.

Sleepsong

JimStotelmayer

As a temporary test try turning off Windows Firewall and wait a bit and see if it shows up. Maybe for about half an hour or so.

Remember to turn it back on after you’re done testing.

JimStotelmayer

Hello, indeed I started with that not knowing if another port was required for its distribution given that steam can use a port higher or lower than those requested but nothing changes, at the firewall level it is not impacted, at the router level I also tried to open the largest range possible and nothing changes.

Kaphalor

Any Logs you can provide?

JimStotelmayer

I already post log : https://www.toptal.com/developers/hastebin/ikuvesomim.md

Kaphalor

Hm, so far there is nothing obvious and according to the logs, the server was able to connect to steam 🤔
Sorry, no idea what can be done any further 🙁

Bunn

Hey @JimStotelmayer

If you are still having porblems, try posting a link to this in the #dedicated-server-help channel in discord to see if anyone in real time can help support you.

Just an option! Hope you can get this resolved 🙂

Bones

Wouldn’t the firewall cause this issue if the ports are not allowed inbound?

JimStotelmayer

Thank you for your feedback,

The server works well, we all play on it (local and remote) but it does not want to be displayed in the list of servers, we can only with the direct address.

We will see in the future if this changes.

The ports are open and as said before the firewall has even been disabled, also for the router and this does not change anything.

Ardyey

JimStotelmayer maybe your ISP is blocking the ports, so even if you port forwarded, the ports are still not exposed to the internet. This is what happened to me, and I cannot be bothered contacting them as they have poor customer service.